Warranty Information


The Muff diver watch is warranted by MUFF Watches Ltd for a period of one [1] year from the original date of purchase under the terms and conditions of this warranty. The MUFF Watches Ltd warranty covers mechanical and manufacturing defects. A copy of the Delivery Note is required for proof of purchase.

During the warranty period, the watch movement, hands, and dial are the only components covered under this warranty. A covered component will be repaired or the watch will be replaced free of repair charge if it proves to be defective in material or workmanship under normal use.

In case of replacement, MUFF Watches Ltd cannot guarantee that you will receive the same model watch. If your model is not available, a watch of equal value or similar style will be provided. The warranty for the replacement watch ends one [1] year from the date the replacement watch is received.

The warranty does not cover:

Crystal, straps, strap pins or bracelet, damage resulting from improper handling, lack of care, accidents or normal wear and tear,Indirect or consequential damage resulting from the defects or inaccuracy or inoperativeness of the watch, for service work that is not covered under this warranty, the service centre may perform the services you request for a charge dependent on watch style and type of work requested. These charges are subject to change. Such charges will be notified and agreed by you prior to performing the services.

Should service be required, please send your watch, and a copy of your Delivery Note to the following address:

Verulam Business Park
Unit 10 2nd Floor
224 London Road
St Albans
United Kingdom

Phone: +44(0)845 223 6069

MUFF Watches Ltd highly recommends you insure your parcel and adequately protect the watch during shipment. MUFF Watches Ltd will not be responsible for product loss or damage during shipment.